Privacy Policy

Your privacy is very important to us. That’s why a Privacy Policy has been developed to cover how we collect, use, protect or otherwise handle your personal information.

Please take a moment to familiarize yourself with our privacy practices that apply to GrowinGame and the www.growingame.com website.

WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?

The controller of your personal data is GrowinGame Sp. z o.o. with its registered office at ul. 5 Wileńskiej Brygady AK 14B/4, 10-602 Olsztyn, Poland, NIP [Tax Identification Number]: PL7393886925, REGON [identification number in the Official Register of National Economy Entities]: 364942639, entered in the National Court Register kept by the District Court in Olsztyn, Economic Department VIII for National Court Register, at number 0000628262.

WHAT PERSONAL DATA DO WE COLLECT?

The range of your personal information being collected depends on the actions you take.

If you subscribe to our newsletter, fill in the contact form, leave a comment to any post or participate in an online survey, you will be asked to provide your name, email address, website address (optional).

If you place an order you will be asked to provide your name, email address, billing address, phone number. Additionally, under the EU VAT regulations your IP address might be recorded when you place an order which involves a payment to us.

You are not obliged to provide this information. However this information is required to respond to any queries you may have or to provide you with products and services you request including processing your order or preparing proper sales documents.

WHY AND HOW DO WE PROCESS YOUR PERSONAL DATA?

If you subscribe to a newsletter

On the basis of your consent we may use the information collected for the purpose of sending you e-mails of informative and educational nature, as well as for marketing purposes, including the sending of commercial information.

We will store your data as long as you do not withdraw your consent to the processing, which you can do at any time. If you don’t want to be on such a mailing list, you can opt out any time by clicking appropriate link included in such messages.

If you place an order

The processing of your data is necessary for the performance of our contractual obligations, namely to provide you with our products, efficiently respond to any doubts you may have or any irregularities affecting your orders, or to take action at your request (e.g. to answer your questions about our product). Moreover, for most of the data we collect, we are required to process them under the current legal regulations (e.g. the Accounting Law).

Remember that by purchasing our products you obtain a lifetime licence to use them. Hence, in order to ensure that you always have access to the most recent version of the products purchased, we maintain your account in our service and keep your data without any time limits. At your request, we can stop processing your data, unless we are required to do so by the legal regulations.

We may also use personal information for internal purposes such as auditing, data analysis, developing and improving products and services.

HOW DO WE PROTECT YOUR DATA?

We implement a variety of security measures when you place an order or submit and accesses your information to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who are trained in personal information handling, have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

All payment transactions are processed through a trusted gateway provider and are not stored or processed by us.

WHAT DO WE NOT PROTECT?

When you comment on our products or website posts or use the forum, the personal information and content you share voluntarily in widely available sections is visible to other users and can be collected or used by them. You are responsible for the personal information you choose to share or submit in these instances.

WHO DO WE ENTRUST YOUR PERSONAL DATA TO?

We do not sell, trade or otherwise transfer your personal information to outside parties.

Under the relevant agreements, we entrust the processing of your personal data to our trusted business partners (the so-called processors), who assist us in our Internet operations. They are the web hosting company (H88 S.A. – the Hekko brand owner) and the e-mail sending company (Amazon Web Services, Inc. – exclusively their data centre in Ireland). Both companies comply with very high standards of data security.

We may disclose your personal information when required − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence.

WHAT ARE YOUR RIGTS?

You have full access to any of your personal information collected by us. You can update it by logging in to your account, helping us to ensure that it is accurate, complete, and up to date.

You can request to correct your personal information if it is inaccurate or delete the data if we are not required to retain them by law or for legitimate business purposes. You may also object to the processing of your personal data, demand restriction of the processing or have your data transmitted to another controller.

WHAT ARE COOKIES AND WHAT DO WE USE THEM FOR?

We use „cookies” which are small text files stored on your device by your Web browser (if you allow it), to help us operate the website and collect information about online activity as well as for statistical and marketing purposes.

For instance, we use cookies to:

  • Remember and process the items in the shopping cart.
  • Save your preferences and settings for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. These data is aggregated in an anonymous manner without your Internet Protocol (IP) address. We may also use trusted third party services such as Google Analytics that help to track this information.

You can choose to have your device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies settings.

Please note that you can visit our website anonymously but its certain features might not be available once cookies are disabled.

In some email messages we may use pixel tags and a “click-through URL” linked to content on our website. These technology provides us with such information as whether mail has been opened or link has been clicked. We may track this data to determine the website users’ interest in particular topics and measure the effectiveness of customer communications, for example to reduce or eliminate messages sent to customers.

WHAT IF OUR PRIVACY POLICY CHANGES?

Any changes to our Privacy Policy will be published on this page. In case of major changes you will be additionally informed via e-mail.

WHAT LEGAL REGULATIONS DO WE COMPLY WITH?

We make continuous efforts to remain in compliance with international law relating to personal information processing and in this respect we aim to be as transparent as possible.

In addition to mandatory European Union Directives (GDPR), we complie with other countries’ regulations, principles or best practices such as the California Online Privacy Protection Act, Fair Information Practices, CAN SPAM Act, and many other not mentioned herein.

We have adequate procedures implemented and followed.

However if you feel that any of your privacy rights are infringed upon, please contact us to help us take an appropriate action.

ANY QUESTIONS?

If you should have any questions regarding our Privacy Policy you may contact us using our Contact page.

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